Laser marking machine
portable laser marking machine
optical fiber laser marking
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Automatic laser welding machine
Optical fiber laser welding
The galvanometer laser weldi
Jewelry laser welding machine
Handheld laser welding machine
Multifunction laser welding
Laser engraving machine
UV laser engraving machine
Fiber laser engraving machine
CO2 laser engraving machine
Laser cutting machine
High-speed laser cutting mac
Metal Fiber Laser Cutting M
Large format metal laser cu
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Industry Solutions
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Contact Us
Shenzhen laserji Co., Ltd.
Phone86-13726520134
Contact:Mr. qiu
E-Mail: 837318127@qq.com
TEL86-0755-29191116
FAX: 86-0755-29191100
URL: www.laserji.com/en/
QQ:837318127
Address: fuyong shenzhen china
Current location>Home>after-sales

Laserji After-sales

Pre-sale service:
1, we will be in a working days, according to your need to provide you with any technical concerns or your reply, and send samples and product information.
2, you are always welcome to visit our company site visits, we will provide any convenience for you. If not convenient, we will send the salesman for your professional advice, and help!
3, we with the fastest speed to make reasonable offer you need products.
Sale service:
1, regardless of the contract size, we will be on time, quality, volume, strictly implement the provisions stipulated in the contract. If we can't delivery on time, will pay to your company product 5% of the total amount of liquidated damages.
2, we will for each contract implementation of seasonable pay a return visit, ensuring the safety of goods, invoice in a timely manner to arrive at the customer. And provide installation, training, such as a free service for you.
After-sales service:
When you buy our machine, we will be to set the date to send machine to your door, installation, debugging, you need to arrange a operator, by our professional machines trainer training, until can skilled operation.
Since the date of purchase, under normal use, the product appears any problem, we will implement the machine for free warranty for one year, life-long maintenance, spare parts warranty period will be paid by my company provided free of charge, and implement preferential policy, maintenance for life.
When oral ways cannot completely solve the problem of fault, if there is any need our technical engineers will start at once, on the machine is located, quickly to restore the normal operation of the machine for the customer.
Every customer in our global after-sale service information processing system has alone archives, annual statistics of customer maintenance records, and make reasonable Suggestions for the user.
1, we provide you with all the provisions of the contract equipment and technical data. Since the date of purchase, after received you reflect the quality problem of the information, we will respond within 24 hours or send service personnel.
2, since the date of purchase, under normal use, the product appears any problem, we will implement the machine for free warranty for one year, life-long maintenance, spare parts warranty period will be paid by my company provided free of charge, and implement preferential policy, maintenance for life. (note: optical lens only warranty for three months, optical fiber type optical lens warranty of one year)
3, every customer in our global after-sale service information processing system has alone archives, annual statistics of customer maintenance records, and make reasonable Suggestions for the user.

Note:1, such as your company after our training skilled operators, leave for back to your company, your company should send new operator training to our company! But your company asked for on-site training, need to pay groom cost, and arrange our engineers all the cost of living!
2. This warranty is only for your company, if the equipment monopoly to a third party, we will have no obligation to guarantee the equipment, such as the third party need to warranty, I need to have signed an agreement with our company!
Our company promises: equipment machine free warranty for one year, life-long maintenance.

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